What do I need to use the online lesson feature?

You’ll join the online lesson directly from your TutorGenie account on your chosen device. We are available on all devices from desktops to smartphones.

 

Please join the session a few minutes before your start time so you’re all ready. 

 

Before the session, you should make sure that you have the following:
 

 

1) A laptop, computer tablet, or smartphone to run the tuition feature. We recommend a large screen for optimum learning.

2) A browser, such as Google Chrome or Safari. 

3) A webcam - this can be inbuilt in your computer or it can be an external webcam, just ensure that it is installed appropriately if it is the latter!

4) A microphone - we strongly recommend using a headset with a built-in microphone for the best experience in the Online tuition feature. If you don’t have a headset with a built-in microphone, but have headphones and a separate microphone then that will work fine - It is advisable to use headphones rather than computer speakers to ensure your audio doesn’t cause an echo or feedback for the other user and it also means you will be more focused on the lesson. 

5) A strong internet connection - we do require an internet speed of at least 6Mbps in order for the online tuition feature to run without any issues. If you run a browser test and this test is unsuccessful, you can always try using an ethernet cable plugged directly into your laptop or computer, ensuring no one else using the internet during your session.

What do I need to use the online lesson feature?

You’ll join the online lesson directly from your TutorGenie account on your chosen device. We are available on all devices from desktops to smartphones.

 

Please join the session a few minutes before your start time so you’re all ready. 

 

Before the session, you should make sure that you have the following:
 

 

1) A laptop, computer tablet, or smartphone to run the tuition feature. We recommend a large screen for optimum learning.

2) A browser, such as Google Chrome or Safari. 

3) A webcam - this can be inbuilt in your computer or it can be an external webcam, just ensure that it is installed appropriately if it is the latter!

4) A microphone - we strongly recommend using a headset with a built-in microphone for the best experience in the Online tuition feature. If you don’t have a headset with a built-in microphone, but have headphones and a separate microphone then that will work fine - It is advisable to use headphones rather than computer speakers to ensure your audio doesn’t cause an echo or feedback for the other user and it also means you will be more focused on the lesson. 

5) A strong internet connection - we do require an internet speed of at least 6Mbps in order for the online tuition feature to run without any issues. If you run a browser test and this test is unsuccessful, you can always try using an ethernet cable plugged directly into your laptop or computer, ensuring no one else using the internet during your session.

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